Support

Questions, ideas or something not working? Email hi@andrum.co and I’ll get back to you.

I don’t see my heart rate.

Heart rate needs Health access. Open the Health app → your profile → Apps → Andrum and turn on Heart Rate and Workouts.

With Apple Watch, make sure Andrum is installed on the watch (Watch app → Available Apps), and that the watch is on your wrist and unlocked. AirPods Pro 3 and Powerbeats Pro 2 also work while you’re wearing them.

Where are my sessions?

In the Health app under Mindfulness → Mindful Minutes, if “Log Mindful Minutes” is on in Andrum’s settings. Pauses aren’t counted.

Can I breathe with the screen locked?

Yes. The sound and haptics keep guiding you.

Which rhythm should I choose?

Start with coherent: 5.5 seconds in, 5.5 out. Try sleep (4-7-8) to wind down at night, sigh when you need quick relief, and box for focus.

Is this medical advice?

No. Andrum is for relaxation and general wellbeing. It isn’t a medical device and doesn’t diagnose or treat any condition. If you feel dizzy or uncomfortable, stop and breathe normally.